Who we are
Our website address is https://smartrav.com.
The Privacy Policy was last updated on 22 May 2023
This Privacy Statement describes how Smartrav Limited (“we,” “us,” or “our”) collects, uses, and protects the personal information you provide on our website smartrav.com. We are committed to safeguarding your privacy and maintaining the confidentiality of your personal information.
Personal Information Collection:
We collect personal information from you when you voluntarily provide it to us through online registration forms. The types of personal information we collect include your name, email address, contact numbers, shipping and billing addresses.
Use of Personal Information:
We use the collected personal information to process orders, provide customer support, send newsletters, and improve the functionality of our website. This enables us to fulfill orders, enhance user experience, and deliver better after-sales support. We may also use your personal information for promotional campaigns related to travel and related services.
Sharing of Personal Information:
We do not share your personal information with third parties without your explicit consent. Your information is solely used for the purposes mentioned above and is not sold, traded, or rented to third parties.
Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We utilize encryption techniques and maintain regular backups to ensure the confidentiality and integrity of your data.
Use of Cookies:
We do not use cookies or similar technologies on our website.
How long we retain your data
We retain the personal information you provide unless you request its deletion. We keep your data on record indefinitely to better serve you and maintain a record of your past orders. However, if you wish to have your personal information deleted, please contact us at privacy@smartrav.com.
What rights do you have over your data
We provide you with choices regarding your personal information. You have the right to update, correct, or delete your personal information stored with us. If you wish to exercise these rights or have any privacy concerns, please contact us at privacy@smartrav.com.
Third-Party Websites:
Please note that when you are redirected to third-party travel merchant websites through our platform, their respective Privacy Policies govern the collection, use, and protection of your personal information. We encourage you to review the privacy statements of those websites for a better understanding of their practices.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Statement or the handling of your personal information, please contact us at privacy@smartrav.com.